Customer Testimonials
Staff was great to work with. Very informative, friendly, and professional.
I just bought my 2020 Jeep Grand Cherokee on 1/27/2023. My sales guy Jake h was very professional and answered all of my questions. They gave me a very reasonable price on my trade-in ,which was within what Kelley Blue Book value was for my vehicle that I trade in. I have been going here for about 4 years when needing service on the Cherokee that I traded in. Everybody there has always been very helpful with me and has always answered my questions.
I am very pleased with the service I received from the service department at Don Johnson Ford. The service manager Tim was a great guy to work with, he was friendly and helpful and he went out of his way to make sure that I was informed about what was going on with my vehicle. I would definitely recommend Don Johnson Ford in Cumberland Wi. for all your service needs!!!
Couldn’t have had a better experience. Our salesman Ray was fantastic. Promised to get an extra key fob. My only negative was vehicle purchased was low on gas tank. Would have been nice if gas tank had been filled.
Ryan was awesome and walked me through everything.
Service was quick and easy!!! The facility was clean, waiting room was nice and they have complementary soda Scheduling was easy and they got it as fast as they could on my schedule
I bought my first dealership car and worked with Ray. It was such a good experience and he went above and beyond to make sure I felt comfortable with the car I was purchasing. I will definitely be buying my next car through them!
It was a great experience they took the car in right away and the customer service people were very friendly and they got the car done fast I give Don Johnson a five star thank you for your friendly and generous hospitality and great service
A friendly customer focused staff. They make looking for a new or used car a pleasure.
Nice people and quick service!
Tim at Don Johnson's Cumberland WI always does a good job and is very friendly and accommodating. It took Chrysler several months after announcing the recall before they made a remedy available, but that was not Cumberland s fault. The tests took 3 days in the shop to run, so it took awhile to coordinate times, but Tim got us a nice loaner, and all was well. We're pleased. Thanks Tim and others who coordinated this. Pat Messicci
Our service was excellent, prompt and friendly.
Timothy Hallin has excellent customer service care!
Great experience!
Great experience from the time we walked in to delivery of the vehicle. Autumn did such a great job helping my senior mom through the whole process. Also great communication and very professional. I would for sure be checking with them the next time I am shopping for a vehicle.
Great experience! Very friendly team of people that were so helpful asking the way without putting pressure on you to buy or what to buy. Highly recommend!
The guys were very helpful and got me on my way quickly. Appreciated the waiting room so I could work while I was waiting. Unfortunately I ended up back at a dealership the next day, but at least I got home safely and I appreciate that.
I needed a last minute new battery install. I'm from Minnesota and I'll be back. Why?? Because the service advisor was extremely helpful, knowledgeable, friendly and courteous. High quality work performed and quick service. The price for all that was well within my budget. I highly recommend this dealership for service.
Working with Tim in service was a great experience. I explained the issue I was having with my vehicle and boom they nailed it repair done accurately and quickly just in time for our trip with our vehicle. Very friendly and great to work with
Just like any place nowadays could use a little more help to get things done a little faster. Overall good service and pleasant staff.
Very fast and efficient…. Great customer service!!
Ray was awesome really helped us out. One if the best people I’ve ever met, 10/10 recommend especially if you want a good experience and can 100% trust.
People are friendly and helpful. Got to my truck as soon as the parts came in.
Excellent sales team! Thank you! My 2022 F150 Lariat is just beautiful and “built tough”! We will return soon for a second Lariat purchase…😊
Clean shop with friendly, knowledgeable staff. They explain repairs and prices well. Nice waiting area.
Taken a few cars here for service work. Always done in a timely fashion and professional work. A+
Service was prompt and reasonable.
Jake and Rod were amazing! They went above and beyond to get me the truck of my dreams!
I was looking to find a Challenger Widebody. I cold called Ray whose number was given to me as a recommendation - Ray is truly amazing. We worked through the options for 2022 and I ultimately waited for the 2023 allocations. Ray called me weekly with updates and then walked me through the build of the car over the phone. This is not your average dealership and he is not a average salesman - He is a car enthusiast who understands the products he sells and combines that knowledge with what the customer is seeking. I did not know car shopping could ...
This was our first time to Don Johnson Cumberland Motors but surely not our last. I've bought MANY cars over the years but this is the first time that I actually had a good time doing so. Our sales guy Ray Nelson was top notch and made the process easy. To a person EVERYONE was inviting, engaging, and genuinely pleasant. And, we pretty much did meet everyone. Not because we were getting passed around, as that was definitely NOT the case. But because various staff came by and said hello, and because Ray took us on a tour and ...
Ray Nelson was so good to work with and also the finance staff. Thanks Ray for making our 2nd purchase seamless. Great experience.
Willing to work through issues for their customers!
Ray was great!!! Very friendly and answered all of our questions. We had waited a long time for our vehicle and Ray made the process as smooth as possible. Thanks Ray!
I recently bought a 2017 Jeep Renegade from Don Johnson Motors in Cumberland. Ray Nelson played a major role in my purchase. He answered all questions and kept the lines of communication open. The entire process was smooth.
Everyone was very courteous. Answered all questions and explained everything in detail. Best place I have been to in a long time. Thank you everyone for all your work. When needed I will come back.
Good friendly service!
Working with Don Johnson made for an easy, smooth process. Rod helped answer any questions I had while buying my new Jeep Wrangler. Thank you!
The waiting area is nice and choice of refreshments excellent and easy for the people to use for the time you spend waiting for your vehicle to be serviced
Prompt, kind and courteous.
So glad you could pick up my car and return it!!!
Bought my 4th vehicle from these fine folks. We have been extremely satisfied each and every time. From the No pressure salesmen (this time Jake), Jeff in finance/appraisals, Saun the Manager, and Suzy with all that paperwork. Thank you Thank You! You will not find a better overall dealership team then at Don Johnson's - Cumberland!
We had a great experience here! Stacia was so easy to work with. She did a wonderful job!! We love our van!!!
Everyone very polite and helpful. I'm on oxygen and hard to know how long things will take so they came to my house and pick up my car did the repair and brought it back. You don't realize how much it was appreciated. Good work . I will tell everyone to take their cars there. Thank you so much.
Great experience. Tim was a excellent service manager to work with he got all my issues taken care of in a timely manner. And when something was noticed I was contacted right away with what was going. Always keeping informed with the status of my vehicle. Great overall experience
We took our Explorer to Don Johnson Motors in Cumberland after another dealer was unable to fix the problems we were experiencing. Don Johnson Motors not only fixed the problems, but their service advisor, Tim, was very pleasant and professional as he kept in frequent contact with us while the problems were being diagnosed and fixed.
I bought a sweet 2021 Jeep Cherokee from sales manager Stacia Thompson. She was very helpful, very friendly...and knows her stuff. So much so that the wife and I are going back to buy another Jeep from her.
Don Johnson in Cumberland was very competitive in their new car pricing and what they could offer for our trade in. We were also very impressed with the intelligence and friendliness of the staff. The building is new and very nice. If you are in the area, you won't regret stopping in.
I had a great experience getting my new vehicle at Don Johnson Motors. Jake was extremely helpful and made the process really easy!
friendly, courteous and very communicative. Jake was our sales rep and he did a virtual inspection of the vehicle we were interested in for us. Emailed the numbers to us so we could get a cashiers check for the final amount.
Very nice staff! Did not feel excessive pressure to buy extended warranties or additional upgrades. The deal was as presented by Ford. Very pleased with overall experience.
Stacia was very patient and helpful with my parents. Bringing up several different models to see witch would be the best for them to get in and out of. Was a very stress free transaction buying a car from her and Don Johnson.
Brooke, was super helpful and wonderful with helping my husband and I finding our dream vehicle! Highly recommended!
Great experience ! Found the perfect fit for me! Thanks Bob and staff for all your help!! BPeterson
Stacia Thompson and Jeff helped me so much to get me this vehicle for me. It was my first time buying a vehicle from a dealership and they made it simple and workable for me. Words can't describe how thankful I am for this team helping along through all this. THANK YOU!!!!
I had a wonderful experience at Don Johnson Motors in Cumberland! Brooke and Jeff were very helpful and answers all my questions and concerns! And the gave me a great price! Come get yourself a great vehicle from them!